iPhone, iPod
or iPad

How to Set Up goNDTC Email

In order to complete this process, you will need to know your goNDTC email address, username and password.
If you don't know your password, you can call the helpdesk at 1-888-840-6382 for assistance.

If you are setting up your email to be accessed from more than one location (computer, mobile device, etc.) you should consider using IMAP instead of POP e-mail protocol. This will keep your email in sync, no matter what device you are accessing mail from. If you choose IMAP for setting up your mobile device, you will need to change your computer email client to match.

1. From your Main Screen, click on the Settings icon.

2. Tap Mail, Contacts, Calendars.

 

3. In the Accounts section, tap Add Account.

 

4. Tap Other to setup your goNDTC.com email account.

 

5. Tap Add Mail Account.

 

6. At the New Account screen, you will enter your information.

 

7. You need to choose your mail protocol. POP3 or IMAP. If you are accessing your mail from more than one device, we suggest IMAP.

8. Incoming Mail Server information:

  1. Host Name: mail.gondtc.com
  2. User Name: username {this is your email address, without the @gondtc.com}
  3. Password: your e-mail password

 

9. Outgoing Mail Server information:

  1. Host Name: mail.gondtc.com
  2. User Name: username {this is your email address, without the @gondtc.com}
  3. Password: your e-mail password
  4. NOTE: Username and Password may show up as *Optional*. For goNDTC.com e-mail, these settings are required in order for our mail server to allow you to send mail from your phone.

9. Tap Save to save the information that you have entered. Your iPhone will then verify your account information. Upon successful completion, you will be taken back to the Mail screen. You should see your goNDTC Account listed. If you tap on your Account, and Advanced settings you can verify the Outgoing Mail is set correctly, as shown below. You *must* see SSL turned on and Authentication Password, for it to work. SSL is a secure transport that goNDTC email uses. The port number for SSL IMAP is 587; the port number for SSL POP3 is 995.